Legal
Privacy policy
Last updated 11 August 2026
This policy explains what personal data TalentOS processes, why, how long we keep it, and the rights available to individuals whose data we hold.
1. Who we are
TalentOS ("we", "us") provides an AI workforce intelligence platform. For account holders we act as a data controller. For employee records that a customer uploads into their workspace, we act as a processor on that customer's instructions — the employer remains the controller.
2. Data we collect
- Account data: name, work email, password hash (or Google sign-in identifier), workspace membership and role.
- Workforce data you upload: employee name, work email, department, role, location, skills and proficiency levels, and resume documents you choose to upload.
- Derived data: AI-extracted skills, digital twin summaries, readiness and risk scores computed from the above.
- Integration signals: events you send us through webhooks (for example commit or course-completion metadata) used to keep skill data current.
- Technical data: IP address, browser and device type, and timestamps in security and error logs.
3. Why we process it (lawful bases)
- Contract — to provide the platform you signed up for (accounts, workspaces, analytics).
- Legitimate interests — to secure the service, prevent abuse, debug faults, and improve product quality.
- Legal obligation — to meet tax, accounting, and lawful requests.
- Consent — for optional analytics cookies and marketing email, withdrawable at any time.
4. AI processing
Resume text and integration event text may be sent to third-party large language model providers to extract skills and generate digital twin summaries. We instruct these providers to process the data only to return a result, and we do not permit the training of general models on your content. AI outputs are decision-support only and are never the sole basis of an employment decision.
5. Sharing
We share data with sub-processors that host and power the service: our cloud database and authentication provider, our AI model providers, and error/monitoring tooling. We never sell personal data.
6. Retention
- Workspace and employee records: kept until you delete them or close your workspace, then removed within 30 days.
- Uploaded resumes and extracted analyses: deleted immediately when you delete the resume or the employee.
- Security and error logs: up to 12 months.
- Billing records: as long as tax law requires.
7. Your rights
Subject to applicable law you may request access, correction, deletion, restriction, portability, or object to processing, and you may lodge a complaint with your supervisory authority. Employees of a customer should contact their employer first; we will support the employer in fulfilling the request. Email privacy@talentos.app.
8. International transfers
Data may be processed outside your country by our sub-processors. Where that happens from the EEA or UK, transfers rely on Standard Contractual Clauses plus additional technical safeguards (encryption in transit and at rest).
9. Security
Row-level security isolates every workspace at the database layer, access is authenticated per request, and traffic is encrypted with TLS. See our Security overview.
10. Children
TalentOS is a business product and is not directed to anyone under 16.
11. Changes
We will post material changes on this page and notify workspace owners by email before they take effect.