Terms of service

TalentOS provides workforce analytics, AI-generated employee digital twins, skill gap and planning tools. We may improve or change features, but we will not materially reduce core functionality during a paid term without notice.

You are responsible for the accuracy of account details, for the security of credentials, and for the actions of users you invite to your workspace. You must have the authority and lawful basis to upload employee data.

• TalentOS has a single plan: USD $7.99 per employee per month, billed monthly in advance for the number of employees you select at checkout.
• Payments are processed by Polar, which acts as merchant of record and handles invoicing and applicable taxes. There is no free trial; billing begins when you subscribe.
• Fees are exclusive of taxes. Late amounts may lead to suspension after written notice.
• You may cancel at any time; access continues to the end of the paid period. Prepaid fees are non-refundable except where required by law.

You own all data you upload. You grant us a limited licence to host and process it solely to provide the service and support. Processing of personal data is governed by our Data processing addendum.

• No unlawful, discriminatory, or covert surveillance use of the platform.
• No uploading of special-category data (health, biometrics, beliefs) unless you have an explicit lawful basis.
• No reverse engineering, resale, scraping, or benchmarking without written permission.
• No attempts to breach security, tenancy isolation, or rate limits.

AI features generate probabilistic summaries and recommendations from the data you supply. They may contain errors and must not be the sole basis for hiring, promotion, discipline, or termination decisions. You are responsible for human review of any employment decision.

We target 99.5% monthly availability excluding scheduled maintenance. Support is provided by email; enterprise plans may include agreed response times.

Each party will protect the other's non-public information with at least reasonable care and use it only for the purposes of this agreement.

The service is provided "as is" beyond the express commitments here. To the extent permitted by law, neither party is liable for indirect or consequential loss, and our total liability is capped at the fees you paid in the 12 months before the claim.

Either party may terminate for material breach not cured within 30 days. On termination you may export your data for 30 days, after which we delete it in line with our privacy policy.

We will give notice of material changes to these terms. The agreement is governed by the laws of the jurisdiction in which TalentOS is incorporated, without regard to conflict of law rules.